Amcrest wifi IP2M-858W issue, Help!

[cmartin3977]

Okay, so I managed to change the cameras wifi login SSID to the one we normally use for our printers and everything else on our home computer, so we didnt have to switch back and forth and the amcrest cloud kept recording properly. Camera was working ok on the the other wifi ssid. Problem is now none of the programs are working with the camera , not the web interface, the amcrest pro app on the computer or mobile. amcrests ip config will display the camera when searched, but I cannot log into it , as it gives me some kind of mismatch error between the computer and device. I was wanting to do a factory reset , but I can't get to the camera with any program and I cannot physically access the camera to reset because if it being mounted on top of a 40ft tower that I cannot climb to get to it. What can I do?

[Revo2Maxx]

Hate so say that it sound like it might need to be reset. However if you have the ability to run a cable to the camera you could fix it that way. So here is my Thought.

When you changed to new SSID was the camera setup for DHCP? If it was setup for Static IP is your IP range the same now as it was for other router? If not then you could change the IP range to meet the old IP that would also need to be Subnet Mask as well.

Next part is and where someone might make a mistake. Changing the IP and not changing the Subnet Mask and this would make it so you couldn't connect.

How to fix. Reset camera to factory. Or Change IP range to meet old one. Or Using cable to connect to cameras Ethernet port, if it is setup static to old IP and you remember that range you can just add the second range to your computer and make connection and then make change in WebUI Network area. Just remember that there are 2 areas. Wired and wireless. You will need to choose the wireless one to make that change. Again IP and Subnet mask and Gateway are most important to make it work on your local network. Then DNS if one isn't good I most always use 8.8.8.8 and 8.8.4.4 as default. However I will admit that the camera picture below is using Comcast DNS for wired and one above for wireless.

Also my network normal range isn't even at that IP listed in my pictures however I do have a remote connection that I use this IP for access to it where my normal static IP is 10.0.0.119 for this computer but I have a few different IP ranges so I can access other devices

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[cmartin3977]

Thanks for your reply, its setup for poe currently, that's the only cable that runs to it currently.
I have no clue about dhcp or anything, I just changed it to the new SSID and figured it would work the same on the new SSID, it didnt, lol. I should of known better to assume something would just work like I expected, as nothing ever does. It can never be that easy. I can't access the webUI to make those changes. Here is what the ip config brings up.

[cmartin3977]

Thats the only information I can bring up about the camera , nothing else lets me log in on that ip

[Revo2Maxx]

Ok sorry I don't know answers to this question and my guess is that it is but here it is anyway.

What is your computers IP address? I see the Cameras is reported showing 192.168.1.3.

Sorry when you said SSID? I thought you mean you connected your 858 to Wifi as that model is POE and Wifi so I thought you were talking about trying to access it over Wifi.. SSID to me means Wifi.. So you mean connected to your Router?

On your Mac, Open Terminal and type ipconfig getifaddr en0 (that is for Wifi) ipconfig getifaddr en1 (that is for Ethernet) is your IP address in the range of 192.168.1.3 aka all numbers besides the last the same the last one should be from 2 to 254 as normally 1 and 255 are filled.

[jack7]

cmartin3977,
It sounds like you are just supplying power to your camera using a POE cable from a POE injector, and using wifi for data. 
If possible, connect an ethernet cable from the input port of the injector to your router to provide a wired data path to your camera.  Then you can forget about the wifi and have a much more reliable connection.

[cmartin3977]

Revo,
Yes, I mean my wifi login thru my computer, I switched from one that the camera was working on ok, to one my wife uses most on our mac, thru the camera config using your typical username and password like you would with any wifi connection. I went to the terminal and got this:

The default interactive shell is now zsh.
To update your account to use zsh, please run `chsh -s /bin/zsh`.
For more details, please visit https://support.apple.com/kb/HT208050.
Chads-iMac:~ chadmartin$ ipconfig getifaddr en0
Chads-iMac:~ chadmartin$ ipconfig getifaddr en0
Chads-iMac:~ chadmartin$ ipconfig getifaddr en1
192.168.40.96
Chads-iMac:~ chadmartin$

I found the gateway to be 192.168.40.1 not sure what else to change to make it work.

So apparently the one that I switched the cam too is just showing under ethernet, and not wifi. 192.168.1.3 was the old working one before I switched, it no longer works. Do I change the ip to the one listed and have it work?


Jack,
It is my understanding that this model cam is wifi only, I do use a poe cable and injector for power only.

[cmartin3977]

This is what I've got so far...

[Revo2Maxx]

Yes the issue is your not on the right Range for the camera.

So if you don't have ability to make a connection to the camera then you will need to Reset the camera back to factory.

Camera IP range needs to be in the 192.168.40.xxx range it is showing as your picture says 192.168.1.xxx range.

So the fastest way to do this is to add the cameras range to your computer. On a mac it is different then it is on Windows and my memory isn't all the greatest these days so bare with me..

It has been a while but under your network location area there should be a place on the left where you can hit a + at the bottom to add another Ethernet connection, (Call it Ethernet2) in there you will want to change from DHCP to manually, Then change ip to 192.168.1.96 and subnet to 255.255.255.0 and router just leave blank as your current router wouldn't know how to work it. Then press save or apply I think it is and now in the window on the left you should have your normal connection and the one you just made.

Now bring up your browser and when you type in the 192.168.1.3 IP it should bring up the IP for the camera. you will want to log in, click on setup in the right top of screen then click on Network, TCP/IP. Then for me I just put in a good IP that I know isn't being used on your network however for you it might be just better to change to DHCP of the camera and let the camera get a IP from your router as not all routers work on full 253 like mine does. So I don't want to say setup for a IP that your router won't access and in the end have to go Reset camera anyway.. So I would double check that your current IP for the camera is under wired if it is that is great, if not and it is showing that IP for wifi and you are as jack said using a POE splitter to power your device then you will need to change that under wireless.. I am guessing your wired and under the first option it will show that ip. So just make the change from Static to DHCP and save. Worse case reset the camera to factory however some cameras are setup not to change networking info so that might not be a good option and again best to just change under network, tcp/ip area to DHCP and save..

[Revo2Maxx]

Sorry just read up and seen you post a reply to Jack that you are doing as he thought. Then in that case only 2 things can happen at this time. Connect a cable to a POE + switch and power camera from POE+ and it should setup for your IP range of your current router as it normally is default to DHCP. Or cable ran to your injector/splitter to normal port of your router and or the Camera will need to be hard reset at the back of the camera. remove the screws to the back plate and it will be an area where the Micro Sd card slot is and there is a Reset button that is silver in color see picture below to my amcrest 858..

The camera is POE, and Wifi. Only camera I know that has the option of Wifi and POE.

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