Amcrest ProHD Outdoor IP3M-943 Video Recording Problem

[markplewis]

I have the same camera and was having the same problem. In my case, the camera was "forgetting" the recording schedule so nothing was being recorded when motion was detected. I upgraded to the latest firmware a few weeks ago and things seem stable. The camera would sometimes also forget the date. When this happened, no recording would occur. I suspect it was buggy firmware. As a note, it's my experience that Amcrest does not have adequate QA practices and releases buggy firmware. That said, if you upgrade new problems may appear.

[markplewis]

KHPURA, Are you using the Amcrest cloud service? Before I deleted my cloud account, I was having a problem with many configuration settings being wiped out, including recording schedules and detection areas. Amcrest tech support said it was a known issue and told me to stop using their cloud service until it was fixed. I deleted my cloud account and things got much better. Not perfect, but better. I never started using their cloud service again so I don't know if they ever fixed the issue.