Amcrest IP3M-956 In portrait mode

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
Hdhead
Posts: 16
Joined: Sun Dec 11, 2016 2:40 pm

Amcrest IP3M-956 In portrait mode

Post by Hdhead »

Just installed but is in portrait mode, want landscape. Can't figure how to change. Anybody know?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Amcrest IP3M-956 In portrait mode

Post by Melvin »

Hello Hdhead ,

Is this on your phone or does the camera view needs to adjusted?
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image
Hdhead
Posts: 16
Joined: Sun Dec 11, 2016 2:40 pm

Re: Amcrest IP3M-956 In portrait mode

Post by Hdhead »

Camera is showing a portrait view but is being displayed sideways on iPad. I would like it to display a landscape view in the correct orientation on iPad. Thanks
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Amcrest IP3M-956 In portrait mode

Post by Melvin »

Hello Hdhead ,

Are you using the app title 'Amcrest View Pro for Ipad'?. If you are using the normal version of Amcrest View pro, it might not display properly on Ipad.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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Hdhead
Posts: 16
Joined: Sun Dec 11, 2016 2:40 pm

Re: Amcrest IP3M-956 In portrait mode

Post by Hdhead »

Yes using IPad version also displays the same on my android phone, so is a camera issue.
Hdhead
Posts: 16
Joined: Sun Dec 11, 2016 2:40 pm

Re: Amcrest IP3M-956 In portrait mode

Post by Hdhead »

Any other ideas. Does the lense need to be physically rotated? Can you even do that? Here is the view I am getting. Attempting to attach picture.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Amcrest IP3M-956 In portrait mode

Post by Melvin »

Hello Hdhead ,

I could not see your image. If you can login to the camera from a PC, go to setup > Configuration and you can adjust the flip to correct the image. Please see if that helps.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image
Hdhead
Posts: 16
Joined: Sun Dec 11, 2016 2:40 pm

Re: Amcrest IP3M-956 In portrait mode

Post by Hdhead »

Unfortunately I do not have access to a PC, all setup with iPad. Is that the only solution? See if this photo attach works. Thanks for the help.
Attachments
IMG_0285.JPG
IMG_0285.JPG (950.42 KiB) Viewed 1026 times
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Amcrest IP3M-956 In portrait mode

Post by Melvin »

Hello Hdhead ,

On this screen click on the icon next to the video camera icon and try flipping.It should correct the issue.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image
Hdhead
Posts: 16
Joined: Sun Dec 11, 2016 2:40 pm

Re: Amcrest IP3M-956 In portrait mode

Post by Hdhead »

Tried that, all it does is produce a mirror image in the other direction. Will not rotate image.
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