Add camera to cloud without the QR code?

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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frogg
Posts: 21
Joined: Tue May 03, 2016 7:41 am

Add camera to cloud without the QR code?

Post by frogg »

I have a IP3M-956E cam which has been giving me problems with settings not sticking, and after several weeks of erratic performance (including recording constantly to the cloud, or not recording at all) I returned the camera to factory defaults, and removed it from the cloud. To add it back, it appears that I will have to access the QR code on the camera which necessitates taking it down, which won't be easy. Long story short, is there another way to add it to the cloud by using serial number instead of QR code, and if so how would that be done? Thanks.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Add camera to cloud without the QR code?

Post by Melvin »

Hello frogg,

Do you have the serial number of the camera starting with letters AMC? That is all you need to add the camera to the cloud. You will have to reboot the camera during the last step of adding the camera.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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frogg
Posts: 21
Joined: Tue May 03, 2016 7:41 am

Re: Add camera to cloud without the QR code?

Post by frogg »

Yes, I have the serial number. I'll try that. Thanks!
frogg
Posts: 21
Joined: Tue May 03, 2016 7:41 am

Re: Add camera to cloud without the QR code?

Post by frogg »

Ok, filling in S/N in the blank that says "Token" works just fine. Thanks.
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