Access via web

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
dao73
Posts: 1
Joined: Fri Feb 19, 2016 8:21 pm

Access via web

Postby dao73 » Fri Feb 19, 2016 8:25 pm

I'd like to access the camera remotely over WAN, but I can not. I have tried port forwarding, upnp mapping to no avail. Please help!

Justin_144
Posts: 25
Joined: Thu Jan 14, 2016 10:32 am

Re: Access via web

Postby Justin_144 » Fri Feb 19, 2016 9:18 pm

You need to forward the web server port. Probably port 80

Albert
Site Admin
Posts: 33
Joined: Wed Jan 20, 2016 9:55 am

Re: Access via web

Postby Albert » Sun Feb 21, 2016 4:38 pm

Hi,

Some routers will not allow the camera's UPnP feature to work properly. In this case you will have to do the port forwarding on your router. For remote access you will need to open the HTTP(80 by default) and the TCP(37777 by default) port of the camera. We recommend you to change the HTTP port of the camera to some other value since some routers might have the default port as 80 and it would create a port conflict.

If you still have issues connecting remotely please contact our technical support line.
https://amcrest.com/contacts
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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