Reflection from the window pane (glass)

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dalesalisbury
Posts: 1
Joined: Thu Jan 11, 2018 1:40 pm

Reflection from the window pane (glass)

Postby dalesalisbury » Thu Jan 11, 2018 2:00 pm

The day time quality of my 1080 Camera is outstanding, however, the first night we viewed our night vision image (where we had the camera positioned and would like to keep it right up against the window pane looking down into the front yard and unto the circular drive) the only thing we could see from live view was a reflection of the camera and it’s lights itself reflecting back from the glass in the window. Is there some simple thing we could do aside from raising the window or repositioning the camera at night, like putting a color filter between the camera lens and glass window? I suppose an out door camera is a viable option that I am not opposed to - if my internet WiFi will reach that far. Anyone else experience this.
Thank you in advance!

longedge
Posts: 191
Joined: Fri Mar 31, 2017 9:34 am

Re: Reflection from the window pane (glass)

Postby longedge » Sat Jan 13, 2018 5:40 am

The only way around this (that I know of) is to disable the switch over to night mode which is when the IR lighting comes on. It's that reflecting back off the window that you see. In setup under camera configuration I have both the "Day & Night" and "Night Vision" options set to the "Day" profile. I have IR controlled lighting all around my driveway and when it comes on, the light is sufficient to get a reasonable picture.
Using IP2M-841B and IP3M-841B both on firmware 2.520.AC00.18.R

Melvin
Site Admin
Posts: 2238
Joined: Wed Oct 14, 2015 2:20 pm

Re: Reflection from the window pane (glass)

Postby Melvin » Wed Jan 17, 2018 2:51 pm

Either you should consider turning off the IR LEDs altogether but would need to keep a light on for the camera to any night vision or the other option is considering a third party solution like anti-reflective window stickers.
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longedge
Posts: 191
Joined: Fri Mar 31, 2017 9:34 am

Re: Reflection from the window pane (glass)

Postby longedge » Thu Jan 18, 2018 4:32 am

"anti-reflective window stickers" - that caught my eye. With double or triple pane glazing units it wouldn't work - would it?
Using IP2M-841B and IP3M-841B both on firmware 2.520.AC00.18.R

dljone1
Posts: 39
Joined: Tue Jul 19, 2016 10:06 am

Re: Reflection from the window pane (glass)

Postby dljone1 » Sat Mar 03, 2018 8:18 pm

I have 2 cameras. The newer one pretty much does not work at night. The light reflects off the window. I thought it was because that this is on the darker side of the house.

The older camera faces the street. There is a street light across the street. The night live feed worked just fine.

I updated the firmware of the older camera to the newest version. Now the camera DOES NOT WORK at night. The lights that are projected reflect off the window. The firmware made this less useful! Apparently the problem with my older camera was a firmware and/or setting issue.

How do I set my cameras so that they will work at night? Is there anyway to turn these lights off?

dljone1
Posts: 39
Joined: Tue Jul 19, 2016 10:06 am

Re: Reflection from the window pane (glass)

Postby dljone1 » Sat Mar 03, 2018 9:53 pm

Fixed! I pressed the crescent moon icon on my Android phone and all is well again!


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