RECOVERING A FILE

[nonnie1951]

Hello, I can't figure out how to recover a file from one of my cameras from 2 weeks ago . The pamphlet states it saves it for a month and I can't figure out how to do it. Any help would be greatly appreciated . Thanks.

[Melvin]

Hello nonnie1951 ,

Please let me know which camera/system you have.

[nonnie1951]

I have the AMDV 960 H4

[nonnie1951]

I have a AMDV960 H4 4 camera system , my son also installed Smart Client with the help of Amcrest

[nonnie1951]

Hello nonnie1951 ,

Please let me know which camera/system you have.

I have AMDV960 H4 I tried to look for the file again it said no files found. Thanks.

[Melvin]

Hello nonnie1951,

If you have 4 cameras and a 500 GB hard disk , it can only store recordings for a week. Then it will overwrite. If you have a 1 TB or more it can go for two weeks or more.

[nonnie1951]

Hello nonnie1951,

If you have 4 cameras and a 500 GB hard disk , it can only store recordings for a week. Then it will overwrite. If you have a 1 TB or more it can go for two weeks or more.

Oh ok, but it says it will store footage for a month in the manual , just saying..... Thanks for your help it is most appreciated.....