Motion Detected Snapshots IP2M-841B-UK

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rebelfox
Posts: 4
Joined: Sun Jan 29, 2017 4:41 am

Motion Detected Snapshots IP2M-841B-UK

Post by rebelfox »

I have set up motion detection successfully and it stores to the Amcrest Cloud ( currently using 4 hour free option ).

I have also requested snapshots but do not receive any on the email and I can't see any on the Amcrest cloud.

Can snapshots be sent as well as video recorded?
Where should snapshots be made available ( I am not leaving my PC connected all the time ).
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Motion Detected Snapshots IP2M-841B-UK

Post by Melvin »

Hello rebelfox,

Cloud only stores videos. Snapshot can be sent on your email address. For this you have to provide your email account settings under setup > Network > Email. Also you need to check the 'send email' option and attachment in 'Video detect' settings. Please check the email setup guide in the below link.

https://support.amcrest.com/hc/en-us/se ... sic-Guides
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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