Forgotten Admin password / account lock

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equerfeld
Posts: 1
Joined: Sat Apr 09, 2016 1:04 pm

Forgotten Admin password / account lock

Post by equerfeld »

After resetting my Admin password, I proceeded to set up my NV4108E and test my cameras and completely forgot to write down my password (DOH!). It looks like I'll get nine more tries at this and then my system will get locked. Is there a way to do a hard reset on the system so I can reset (and write down) my password?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Forgotten Admin password / account lock

Post by Melvin »

Hello equerfeld ,

There is no option for a reset on this device. You can contact our support for a master password to unlock the DVR and then you can create your own account after that.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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Johnnygoat
Posts: 8
Joined: Thu Apr 21, 2016 5:58 pm

Re: Forgotten Admin password / account lock

Post by Johnnygoat »

Don't mean to hijack but was wondering if I know my password is there a way of changing to a different password
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