I purchased and installed the AMDV10808M-4B4D-B in December. Your site read that this model records continuously for 15 days (360 hours in 1080 @30fps)...
- Screen Shot 2018-02-12 at 11.21.03 AM copy.png (1.04 MiB) Viewed 3342 times
- Screen Shot 2018-02-12 at 11.24.23 AM copy.png (1.15 MiB) Viewed 3342 times
With those exact settings, I was only getting 6 days not 15 days. I contacted customer service to see if there was a setting that I missed or overlooked because I was not even getting 50% of the advertised recording time.
The response I received (below) was that with 1080 @30fps, you will not get 15 days of recording time and it would be more along the lines of 6 days. I was told that they would change the listing and correct the recording time to 6 days. Now, the model that I purchased reads 6 days after I brought this to attention.
- Email.png (218.75 KiB) Viewed 3342 times
The options that I was given was reduce the recording quality or purchase more space. Please advise a better resolution.
