failed to connect

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mikesbad68
Posts: 1
Joined: Sun Mar 10, 2019 3:20 pm

failed to connect

Post by mikesbad68 »

I have had my pro HD online for about a year with no known issues except for calibrating the sensitivity. Suddenly last week while trying to access my camera through the app while on a trip, I received the no connectivity notification and now i cannot reconnect it to my wifi. Any suggestions?
James.S

Re: failed to connect

Post by James.S »

mikesbad68,


I would highly suggest connecting an ethernet cable to the device temporarily, Try and connect to the Web Interface and reconnect your camera to your WIFI.

If you are still having trouble or would like some help with this process, please reach out to us at ([email protected]) We would be more than happy to assist you further.
evanagomes
Posts: 1
Joined: Wed Mar 13, 2019 3:18 am

Re: failed to connect

Post by evanagomes »

I am also facing the same issue on my iPhone. I need to fix iTunes error 9. How can I solve it?
James.S

Re: failed to connect

Post by James.S »

evanagomes wrote:I am also facing the same issue on my iPhone. I need to fix iTunes error 9. How can I solve it?

Please reach out to us at ([email protected]) We would be more than happy to assist you further.
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