Cannot log in via mobile phone

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coolwat3r79
Posts: 1
Joined: Thu Feb 04, 2016 5:30 pm

Cannot log in via mobile phone

Post by coolwat3r79 »

I have been having trouble logging into the amcrest site to start motion recording on my mobile phone. When I go to the app to do a live view it works fine. Am I missing something in the new app to set the 1080p camera to record via motion? I have no problem setting the feature up on a computer but no luck on my mobile web, any input would help
thnx
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Cannot log in via mobile phone

Post by Melvin »

Hello coolwat3r79,
If you want to enable and disable motion detection through a smart phone, you can use the Amcrest View Pro app. From the app, you need to go to Device manager > Select the camera name and then click on the 'Computer' icon to enable or disable video detection.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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