Armcrest Surveillance pro and IP config run too small in my Dell XPS 4k monitor

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bajazet
Posts: 1
Joined: Thu Jul 19, 2018 7:43 pm

Armcrest Surveillance pro and IP config run too small in my Dell XPS 4k monitor

Postby bajazet » Thu Jul 19, 2018 8:55 pm

Hello!

English isn't my main language so I'll try my best to explain this tecnical issue. With my old Macbook Air all applications from Armcrest worked fine but, I just change for a Dell XPS 13 with 4k monitor and now, when I open these applications from Armcrest (Surveillance Pro and IP Config and maybe others) the windows are so small in my desktop that I can't read. I had to change the application properties in compatibility tab and check Override high DPI scaling behavior, scaling performed by: System. The application work good but, not perfect. I can't reach bottom option in full sized windows, need to minimize and move the windows. Do you have upgraded application for high resolution monitor? Last update are from 2016??? We are in the 4k realm now. I hope you understand.

I wanted to talk about Firefox plugin but, it look likes this is a recurent problem from the last 3 years.

The lack of innovations in your applications is annoying!

Best regard!

The tiny windows
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Capture.PNG (1.78 MiB) Viewed 519 times


This is how Surveillance Pro look like in Compatibility mode and full sized windows. Can't see bottom option.
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Capture 2.PNG (595.08 KiB) Viewed 517 times


Need to minimize to reach bottom option. Can't manually size the windows too.
Capture 3.PNG
Capture 3.PNG (519.4 KiB) Viewed 517 times

waver123
Posts: 1
Joined: Fri Apr 26, 2019 6:14 pm

Re: Armcrest Surveillance pro and IP config run too small in my Dell XPS 4k monitor

Postby waver123 » Mon Apr 29, 2019 10:43 am

can some developer/support look into this? I can't believe it's 2019 and it still don't properly scale on a 4k monitor.
It's bad used to be you can view mac/wifi mac in foscam system info now that info is not that and also you guys use to have sticky labels to show the macs.
Now your ipconfig font is so small I need to use magnifying glass to read.


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