Amcrest Surveillance Pro - Slowness

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Buzz
Posts: 1
Joined: Tue Aug 30, 2016 8:33 am

Amcrest Surveillance Pro - Slowness

Post by Buzz »

I have a client running 4 of the IP2M-841 model cameras. When viewing the Live Wall of the 4 cameras the software begins to slowdown and within 15 minutes there is noticeable slowness for the entire machine, not just the Pro software. We can pull up the displays inside a browser and everything functions fine, it just appears to be the Pro software that's having an issue.

Some basic specs:

- All Cameras are wireless
- All feeds are in 1080p
- The machine is an i5 processor with 4GB of RAM
- The machine is hard wired to the network
- We don't see any other issues on the network or machine, only this one slowdown

Any suggestions would be appreciated.

Thanks.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Amcrest Surveillance Pro - Slowness

Post by Melvin »

Hello Buzz,

The pro software with 4 cameras running on 1080P resolution can take a good amount of the CPU resources. This will be the case if you also have the cameras record to computer with the PC NVR feature.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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