Motion Detection Grid

see a device that we do not currently have and think we should research in to let us know here. The same goes for features on devices If there is a feature we don't have that you would like please request it here and it will be passed along to the R&D team.
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psiebold
Posts: 2
Joined: Wed Jan 22, 2020 11:31 am

Motion Detection Grid

Post by psiebold »

The motion detection grid is great, but you cannot uncheck squares like your other cameras. You have to erase everything and start over.
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amcrest168
Posts: 470
Joined: Mon Jun 12, 2017 1:02 pm

Re: Motion Detection Grid

Post by amcrest168 »

you must be referring to the smart home app's motion detection zones. what works for me is to immediately save after you have correctly ticked a square or squares. so if you accidentally ticked on a square, simply tap on the left arrow '<' to back out instead of 'clear zone.' then go back in so you don't have to start over.

i agree that amcrest developers should look into improving the motion detection zones. tap once to select, and tap again to deselect a square. in the meantime, i simply 'save' after having ticked on the squares i intended.
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