Problems with Amcrest and Blue Iris 5 recording video

Have some questions or having issues with Blue Iris? Post them here for the mods and other users to assist you.
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trixiet
Posts: 4
Joined: Sun Jul 21, 2019 6:44 am

Problems with Amcrest and Blue Iris 5 recording video

Post by trixiet »

Hi folks! I'm new to this forum. I an having problens with my Amcrest model IP3M-943B cameras. I connected wireless to my dedicated Blue Iris laptop. My problem is I show videos in the clip list but when I click -on a video all I see is a JPEG. I have attached a lot of screen shots for someone to review. Any help would be really appreciated.
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James.S

Re: Problems with Amcrest and Blue Iris 5 recording video

Post by James.S »

I would highly recommend reaching out to us via email ([email protected]) Or Blue Iris themselves.



However, give this a shot.

Unfortunately, sometimes we run into issues with the internal profiles for Amcrest in the Blue Iris software. So to get past this I click Find/Inspect when adding a device.

make sure you have all your login info input into the system before clicking find/inspect
make sure you have all your login info input into the system before clicking find/inspect
find-inspect.PNG (38.53 KiB) Viewed 8055 times
trixiet
Posts: 4
Joined: Sun Jul 21, 2019 6:44 am

Re: Problems with Amcrest and Blue Iris 5 recording video

Post by trixiet »

Thanks James S for the reply. I will check with Amcrest first. I did contact Blue Iris but their response was so vague that it was useless.
Thanks again,
Truxiet
James.S

Re: Problems with Amcrest and Blue Iris 5 recording video

Post by James.S »

trixiet wrote: Tue Jul 23, 2019 3:21 pm Thanks James S for the reply. I will check with Amcrest first. I did contact Blue Iris but their response was so vague that it was useless.
Thanks again,
Truxiet
I am sorry to hear that, Definitely reach out to us. Feel free to ask for James.S and I will work with you directly.
trixiet
Posts: 4
Joined: Sun Jul 21, 2019 6:44 am

Re: Problems with Amcrest and Blue Iris 5 recording video

Post by trixiet »

I said to hell with blue iris and went with ISPY. Seems to work better and am happy now.
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