push notifications not working on android

Have some questions or having issues with Amcrest View Pro, Post them here for the mods and other users to assist you.
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Systemuser
Posts: 23
Joined: Sun Jan 27, 2019 4:12 pm

push notifications not working on android

Post by Systemuser »

Both Android phones we have do not receive any push notifications for a few days now since around Sept 24th or 25th. The most recent comments at Google Play for this Amcrest View Pro app show that around 9 or 10 comments since around Sept 25th, say push notifications have stopped working for them. Was there any changes in the last few days to the app software or push notifications that could be causing this? Everything else is working good.

P.S. this might be fixed now, just received 1st push notification in 3 days, on 9/27 at 11:16 PM. Right after leaving this comment. I will let you know either way if notifications are working again or not.
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Revo2Maxx
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Posts: 3247
Joined: Sat Jun 15, 2019 3:05 pm

Re: push notifications not working on android

Post by Revo2Maxx »

May want to check your Notice info and make sure that your Not turned off for the weekend? It is hard to say without being able to look over your App and Cell phone info..

Another thing that might need to happen is Restart your Cell phone and see if that corrects your problem?
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James
Systemuser
Posts: 23
Joined: Sun Jan 27, 2019 4:12 pm

Re: push notifications not working on android

Post by Systemuser »

Hi, Thanks for the reply. Push notifications are working good now and have been for the last 22 hours. What ever had caused them to not work for a few days appears to be fixed. Thanks again.
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