No playback - ios and Smart Home

[Marobb]

I have Amcrest video doorbell, has worked well for several years. Suddenly I cannot playback video on iphone. Video loads but will not playback. I am using SD card in device, videos still playback on android. I have updated firmware, running ios v. 15.3.1. Any ideas? Support was no help, but did mention that there were others with the same problem. Nothing has changed in system - could it be an ios upgrade that caused the issue?

[LanceB]

I'm having a similar issue. Playback using the iPhone app just shows a screen shot a few seconds into the video. The video plays back just fine using the Surveillance Pro software. Just started a few weeks ago, so I do think an update to my phone is causing the issue.

[jfmuller]

Same, get local network error when starting smart home, and playback is super slow, frame by frame. All started after IOS update.