Revo;
Your tracking of my cameras is a little off, but that's my fault for not posting every purchase I've made.
I'm also not sure what position you hold here. You seem to post quite a bit, yet not seem to be employed by Amcrest.
Let me see if I can help with your confusion. I purchased a camera around late 2018. It worked fine and so I purchased
6 more, all for my self. one of my customers liked my setup, and asked if I would do his cameras.
I'm in the computer repair business, but said sure. Eight more cameras installed. A friend of customer A, commented about his camera
system. Customer A referred him to me, Customer B and his business partner own three business's.
I contracted with them to install 32 cameras at one location and 25 at location 2 and future installs at the third location.
Customer A,B, and C are all happy, I'm happy.... Customer D asks about cameras, Install 5 more.
Lets do the math so far. 1+6+8+32+25+5=77. somewhere in there I purchased 10 more for the shelf, Oooops that's 87. Are we all on the same page, OK.
with regards to my issues with AVP I have installed 77 cameras. adding those 77 cams to 8 cell phones= 616 manual entries.
I can't wait for somebody to drop a phone or lose a phone, etc. Import/EXPORT WOULD SAVE THE DAY.
To answer your question of "then you realized what?" snide comment. the realization of issues was slow in coming over a 2 year period.
Thank you for pointing out the tech support number at the top.
I did not post my support questions in the forum, I used Tech Support, you know THAT NUMBER AT THE TOP OF THE PAGE., sorry didn't mean to yell
I know what a forum is, I ran one for 8 years, back in the bulletin board days.
I'm not even sure what you were saying about firmware updates, we are talking about Amcrest not Dahua. My statement about firmware updates was that you had to sign up for firmware notifications but are NOT notified, and there are no change logs for them once you track them down.
The software and utilities are Amcrest Surveillance Pro (ASP), Amcrest View Pro (AVP), and PC-NVR (Software not Hardware).
As you stated in your post ASP is goofy. Your guess is wrong, I do not use cloud anything from Amcrest, paid or otherwise.
As you stated in your post, your doorbell has date/time issues.
I would use Amcrest IP-config to get initial access to the cameras, and not need to touch it again as it does it's job.
I accessed via the built in web server, I would configure the camera settings. save and back out.
viewing the feed, all is correct and in order. Notably the time is in 12h NOT 24h, time zone is GMT-8 NOT GMT-0.
Ooops I forgot to adjust one of the masks, and because ASP was open, because I was using it to view the feeds, I used it to reconfigure the mask setting.
All i did was correct the mask issue, and did not change or even look at the time/date settings, but lo and behold, im now 24H and GMT-0. I did not know that for hours I think, again , I was not paying attention to the time, at that time. Talked to Tech Support, No Help. I may have posted that.
There was some Onvif, Issues, Tech Support can't help with those either cause Amcrest cams do not conform to Onvif standards.
look it up yourself
https://www.onvif.org/conformant-products/
Your statement " Sadly adding things to the App or making a Import or export isn't something that they can do over the phone.", gave me the final vibe, about you that I still don't quite know how to name.
I never expected a tech support agent, reading an engineered flowchart of questions and answers to be able to reprogram my software to add or fix short comings.
you sort of came off distrusting me, Why? You questioned the validity of my issues,why. You yourself seemed to have some of those issues. I could go on about PC-NVR, ASP, but my main issues are with AVP.
in closing, i want to point out the following.
1) the only feature I have asked for is IMPORT/Export for AVP
2) the items I have pointed out are for the members here to add their voice to so Amcrest will get there butts moving and fix EXISTING issues.
3) They STILL have not answered me as to the path to the DB for AVP so I can backup it up myself.
P.S. I also bought toilet paper on Amazon and gas at Arco.
Have a nice day.
