New Android 10 Update

[James.S]

Congrats to Google and Android on the new Android 10 update, I myself am excited to receive the update.


However, I would like to let you guys know we are seeing an issue with the app on the new update.
At this time the bottom row of icons and functions are unavailable in portrait mode, However, when rotated to landscape mode it seems they are back.

I am urgently working with the R&D and Engineering team to resolve this issue. It seems to be only an issue on Google Pixel phones at this time, however, as the Android 10 update is brought to other manufacturers we will likely see this issue on the other phones as well.


If you find any other issues brought on by the new update please let me know by reply on this post.






If you are having urgent issues please send an email to our support team:https://amcrest.com/amcrestsupport

[drewa55]

I have a Pixel 3xl with Android 10 and I'm missing the microphone, speaker, hd, video, picture buttons. What I do have is the multiple camera buttons, Star button and the configuration button. That's it in either landscape or portrait view. Been frustrated for days trying to figure it out and can't.

[James.S]

Hello all! Hope you are doing well,

we have recently received a test app from our Engineering team, We are working to confirm the integrity of the app and possibly release it as a beta test app to download test yourself before we make an official release to the Play Store.

[James.S]

Please see the link below for the latest bit of news on behalf of the Android 10 App Update.


https://amcrest.com/forum/amcrest-view- ... 13002.html