Cannot view cams outside home network

Have some questions or having issues with Amcrest View Pro, Post them here for the mods and other users to assist you.
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amclitfoo
Posts: 1
Joined: Tue Feb 07, 2023 12:31 am

Cannot view cams outside home network

Post by amclitfoo »

Hi there,

I had a number of POE Cameras all connected to the Amcrest View Pro app via P2P on my Samsung Android mobile phone and I could view the camera footage at home (wifi) and also away from home (Mobile 4G network)

However, since moving to Apple iOS, I have installed the same app - Amcrest View Pro, and add the POE cams via P2P, but can only view the cameras at home (wifi) and not outside my home over my mobile 4G connection.

Any advice would be greatly appreciated.

Thanks,
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