I have the 16 channel DVR and when I connect to the dvr on the network I get Unauthorized and never see anything but black video. I does show on the 4 cam view that different cams have a like 119kb/s and then up to maybe 555kb/s. It sees the cams but just wont display.
I did set the device manager live view and playback to mail but no difference
3.2.7.83177
Onvif Server Version:16.12(V1.2.2.574995)
System Version:4.000.00AC000.0, Build Date: 2020-05-11
Soft Version:10002
Camera name changes to "Unauthroized" in App
Re: Camera name changes to "Unauthroized" in App
@harddrive Hello and welcome to the Forum
Sadly changing one way to another from main to Extra or Extra to Main there could be a couple of things that is happening..
1 Router needs to be Restarted because there is loads of Traffic and needs to restart every so often..
2 Router to camera or router to modem or both have a cable that is bad kinked or just needs something new in the place of the one you have now...
About the Unauthroized in app name I am not sure why this happens for now only one it does this too is my Samsung S9 and S9+ my iPhone don't have the message and displays the camera name without issue.. Oddly this does this for both my 4108h and my CVI DVR.. My 2116-hs as of the testing I have done it works without issue so I don't know what the deal is I just deal with it...
Edit I also did a Reset on my 4108h and CVI units for another issue I was having and still has the same Unauth message so yeah I don't know
Sadly changing one way to another from main to Extra or Extra to Main there could be a couple of things that is happening..
1 Router needs to be Restarted because there is loads of Traffic and needs to restart every so often..
2 Router to camera or router to modem or both have a cable that is bad kinked or just needs something new in the place of the one you have now...
About the Unauthroized in app name I am not sure why this happens for now only one it does this too is my Samsung S9 and S9+ my iPhone don't have the message and displays the camera name without issue.. Oddly this does this for both my 4108h and my CVI DVR.. My 2116-hs as of the testing I have done it works without issue so I don't know what the deal is I just deal with it...
Edit I also did a Reset on my 4108h and CVI units for another issue I was having and still has the same Unauth message so yeah I don't know
Be Safe.
Re: Camera name changes to "Unauthroized" in App
Thank you for the solution, vinnyjames !vinnyjames wrote: ↑Fri Jun 05, 2020 8:20 pm Found a solution to the Unauthorized issue for mobile:
- click the menu in the top-left
- click Device Manager
- click the device
- click the pencil looking edit button
- at the bottom change "Live View" and "Playback" to "Main"
I couldn't see the live view and it was showing only the "Unauthorized" message.
After changing the settings as vinnyjames recommended everything works like a charm!