Amcrest pro viewer issue

Have some questions or having issues with Amcrest View Pro, Post them here for the mods and other users to assist you.
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GaryPSU
Posts: 67
Joined: Wed Apr 27, 2016 5:26 pm

Amcrest pro viewer issue

Post by GaryPSU »

I have 3 Amcrest IP cameras - IP4M-1025, IPM-HX1 and IP8M-2597. I use my iPad for viewing. If I use the Viewer Pro app for the iPad, it often freezes. If I use the View Pro for the iPhone it works fine but opens in portrait mode. It opened in landscape mode until I upgraded to iPadOS 16. Any ideas how to change this?
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Revo2Maxx
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Posts: 5906
Joined: Sat Jun 15, 2019 3:05 pm

Re: Amcrest pro viewer issue

Post by Revo2Maxx »

I don't think there is a Fix at this point in time. From what I was told they are working on a Release for the iPad that will give the full features as people are looking for. At this time there is no time frame for when the update will happen.
Be Safe.
GaryPSU
Posts: 67
Joined: Wed Apr 27, 2016 5:26 pm

Re: Amcrest pro viewer issue

Post by GaryPSU »

Thank you for the reply. The cameras are fine, the software and viewers are not.
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Revo2Maxx
Site Admin
Posts: 5906
Joined: Sat Jun 15, 2019 3:05 pm

Re: Amcrest pro viewer issue

Post by Revo2Maxx »

Guess there was a new iOS AVP release today that fixes Push maybe it is also something for the iPad as well? Something to check out anyway. Just stated from another user on another thread in the forum.
Be Safe.
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