window on second monitor

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cozmicray
Posts: 1
Joined: Mon Dec 19, 2022 11:25 am

window on second monitor

Post by cozmicray »

Amcrest Surveillance Pro will not allow me to move it's window to a second monitor on a two display win 10 system.
How can I fix this?
GaryOkie
Posts: 418
Joined: Mon Apr 27, 2020 7:23 pm

Re: window on second monitor

Post by GaryOkie »

I have no problem moving ASP on my Windows 11 dual screen/extended desktop.

The first thing you should check is that you're running the latest ASP version. Click on the little person icon top right, then about.

Finding the latest version isn't all that straightforward. Lots of places link to the old 1.x version, including Amcrest's own pages haven't all been updated. Here's the best/latest link that I know of for the ASP Windows 64bit V2.003 (2020/11/30) version...

https://support.amcrest.com/hc/en-us/ar ... llance-Pro

If you still can't move this version, then try properties/compatibility/run compatibility checker and play with different settings - but that should not be necessary at all for an app written for Win10+, and is mainly for really old apps.
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