Problems setting up PC-NVR

Have some questions or having issues with Amcrest Surveillance Pro? Post them here for the mods and other users to assist you.
Posts: 1
Joined: Fri Jul 12, 2019 2:27 pm

Problems setting up PC-NVR

Postby hoogw » Fri Jul 12, 2019 2:38 pm

as of 2019 July, this software still NOT fix this bug. I have same admin locked offline when add pc-nvr.

This software NOT update since 2016!!!!!!!!!

Those bugs never fixed since.

The work around is,

Uninstall everything !!!!
Restart windows!!!!!!
manually Delete original folder at c:/program (x86)/Amcrest .... !!!!!!!!

above every steps is very important, otherwise, you will failed again.

now re-install surveilance pro again,


open, prompt up , ask for new password,

use 'admin' !!!!!!!!!!!!!!!!!!! (not other password) this is the reason cause later locked (offine) issue.

Now it is working

Posts: 13
Joined: Thu May 09, 2019 2:08 pm

Re: Problems setting up PC-NVR

Postby TahirB » Fri Jul 12, 2019 3:48 pm

Hey hoogw, we are currently working on a new version of Surveillance Pro to release later this year, you can find the beta version here: ... 12605.html

We have made a few changes to make PC-NVR more user friendly, please check it out and let us know how it works for you and leave any feedback you have.

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