To record, I'm using the PC NVR option for now 'til I get an actual NVR. It shows up fine in the Devices window with the green light on. I am able to see snapshots of tripwire events but no video recordings.
I get an alert that says "Tripwire" and the window show up on my laptop. But nothing plays. In the Event Log, I see the tripwire event and I am able to click on the picture icon and see a snapshot. But when I click on the movie reel icon, I get the message: No records were found.

And I don't see any recordings in the Record folder in Windows. Any suggestions as to why it is not recording video?