How to export video file from the app

Have some questions or having issues with Amcrest Surveillance Pro? Post them here for the mods and other users to assist you.
Posts: 5
Joined: Tue Apr 30, 2019 1:42 pm

How to export video file from the app

Postby edenbensal » Sun Jul 28, 2019 9:36 am

I've tried everything but i get an error "failed"
That's a bug or im doing something wrong?
Annotation 2019-07-28 183959.jpg
Annotation 2019-07-28 183959.jpg (36.3 KiB) Viewed 54 times

Posts: 213
Joined: Fri Mar 31, 2017 9:34 am

Re: How to export video file from the app

Postby longedge » Tue Jul 30, 2019 10:32 am

I've never used this method before but I just tried it and it worked for me half a dozen times although on one occasion I did get a failed result about 80% of the way through the process. I can see from your screenshot that you got "failed" at 0%. Did this happen as soon as you clicked on the "save" icon after selecting the clip?

I concluded from my single failure that it was just a glitch in my network. Does it happen every time for you?

I was saving from my camera to a folder on one of the internal drives of my computer having selected th option to save to .mp4. Is that what you were doing?
Cameras -
One IP2M-841B on firmware 2.520.AC00.18.R
Two IP3M-941B on firmware 2.620.00AC003.3.R

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