Downloading Clips Error

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preynolds2
Posts: 3
Joined: Fri Sep 24, 2021 10:12 am

Downloading Clips Error

Post by preynolds2 »

I go to my playback..
press the "Clip" (scissors) button..
Select the time span I want to download..
Press the Clip button again..

File starts to download... But quits before it done.. All I get is a little Red "X" in the status column.

Any help?
Or direction to another thread?

thanks
preynolds2
Posts: 3
Joined: Fri Sep 24, 2021 10:12 am

Re: Downloading Clips Error

Post by preynolds2 »

The error is "Failed to Export"
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Revo2Maxx
Site Admin
Posts: 3406
Joined: Sat Jun 15, 2019 3:05 pm

Re: Downloading Clips Error

Post by Revo2Maxx »

Hello and Welcome to the forum

Sorry I have to ask a Dumb Question but is the from Recorder or Camera? From DVR/NVR GUI or from Cameras WebUI?

What and where are you trying to DL the files too?
Try to Avoid CCA Networking Cables They are JUNK PERIOD!
Where there is Life there is Hope
James
preynolds2
Posts: 3
Joined: Fri Sep 24, 2021 10:12 am

Re: Downloading Clips Error

Post by preynolds2 »

I'm using surveillance pro from a remote computer

Trying to download from an nvr
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Revo2Maxx
Site Admin
Posts: 3406
Joined: Sat Jun 15, 2019 3:05 pm

Re: Downloading Clips Error

Post by Revo2Maxx »

So I think that might be the issue. With P2P and ASP there is no recording ability and as such any trying to DL from Remote is also something I have personally not been able to do. So I use Screen Capture software to capture what I need from my Remote Devices if I need for longer storage or give to Law Enforcement. Also something that you could do is setup your NVR to FTP either offsite server or on your network and take files from your FTP as another things that can work..
Try to Avoid CCA Networking Cables They are JUNK PERIOD!
Where there is Life there is Hope
James
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