Am Surv Pro won't install in Win 10

Have some questions or having issues with Amcrest Surveillance Pro? Post them here for the mods and other users to assist you.
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Glennlr
Posts: 4
Joined: Sun Sep 20, 2020 10:42 am

Am Surv Pro won't install in Win 10

Post by Glennlr »

The margin of the initial splash screen cuts off the 'Next' button. Since the Next button is off-screen, it cannot be clicked to proceed with installation. The initial splash screen is fixed, cannot be resized to reveal the Next button. I have tried installing in Chrome, Firefox, and Edge and I am encountering the same problem each time. How do I get past this and install ASP?
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longedge
Site Admin
Posts: 584
Joined: Fri Mar 31, 2017 9:34 am

Re: Am Surv Pro won't install in Win 10

Post by longedge »

Welcome to the forum.

Have a look at this thread and see if it resolves the problem for you.

https://amcrest.com/forum/viewtopic.php ... ING#p25289
My AMCREST Cameras:-
2 x IP3M-941B firmware V2.620.00AC00.3.R, Build Date: 2019-12-18
1 x IP2M-841B firmware V2.420.AC00.18.R, Build Date: 2019-08-03
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