Unable to connect AD410 to Alexa with Amcrest Smart Home Skill

[Sparker]

It worked once briefly with the Echo Show 8 and then stopped working on its own without any changes in my home.

I eventually swapped the Echo Show 8 for a new Echo Show 5 (3rd gen 2023 release) because the 8's display was too bright in my bedroom and I have never been able to get the skill working.

I also set the camera in the Amcrest Smart Home app to FHD rather than 2K according to this official guide https://support.amcrest.com/hc/en-us/ar ... Smart-Home

What am I doing wrong? I only invested in Echo Show for upstairs bedroom so I could link the doorbell to it, so it makes these devices otherwise a bit of a paperweight. If I can't get support for this I will need to consider a different brand to get what I want working.

After it is setup in Alexa and I say "Alexa, show me the Front Door" Alexa says "I'm not quite sure what went wrong"

Edit: I forgot to mention that I also could not get it working in Home assistant with the following parameters:

Code: Select all

# devices
amcrest:
  - host: 192.168.178.159
    username: admin
    password: redacted
    name: Front Door
    resolution: low
    stream_source: rtsp

(including enabling ffmpeg: inside configuration.yaml)
The camera worked and streamed inside of Home Assistant:



Alexa config: