Smarthome thumbnail

This Forum its to discuss the new Smart Home Devices.
Post Reply
ronorron
Posts: 1
Joined: Sat Mar 26, 2022 7:46 am

Smarthome thumbnail

Post by ronorron »

I have an issue with the thumbnail that smarthome app sends, when I was setting up my Doorbell AD110, when I was connected to the same wifi SSID as the doorbell, I would get the push notifications with an attached thumbnail, but when I attached the AD110 doorbell to my wireless home network, I lost all the thumbnails, I am thinking either there is a problem sending those thumbnails (port) on my home router or whenever my app tries to connect through the cellular network, not sure whats the problem here but would like some suggestions.
kzaoaai
Posts: 3
Joined: Mon May 09, 2022 4:15 pm

Re: Smarthome thumbnail

Post by kzaoaai »

yeah thumbnails do not display for me on wifi or cellular. It's not working for Push Notifications no in the app under "Events".

I tried resetting, changing wifi, everything.
Thoughts4You
Posts: 49
Joined: Wed Mar 21, 2018 8:02 am

Re: Smarthome thumbnail

Post by Thoughts4You »

@ronorron I'm confused. Do you have more than 1 wireless home network? To me, "the same wifi SSID" and "my wireless home network" are the same, no? Can you help clarify?
Post Reply