Pairing problem with Home Alarm System

This Forum its to discuss the new Smart Home Devices.
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jhzab46
Posts: 5
Joined: Fri Jun 11, 2021 7:31 am

Pairing problem with Home Alarm System

Post by jhzab46 »

I am having a problem trying to pair my sensors to the Hub. I've tried multiple times and no luck. Is there a trick to getting them to pair? I did everything by the guide and have spent over a half hour retrying but no luck. Help!!!
jhzab46
Posts: 5
Joined: Fri Jun 11, 2021 7:31 am

Re: Pairing problem with Home Alarm System

Post by jhzab46 »

Well it looks like there is a documentation error in the Smart Home App. The App says to put the pin in the sensor and when it flashes hit next. The online guide says Insert the included metal pin into the hole on the bottom (or side) of the sensor and hold until the indicator LED on the front of the sensor is flashing. Remove the pin and allow the sensor to pair with the hub. Please note, once pair the hub will chime and the pairing indicator LED on top of the hub will turn solid blue. Click Next.

Works like a charm if you follow the online guide.
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