Amcrest Smart Home - "Network Error" cannot login
Re: Amcrest Smart Home - "Network Error" cannot login
Same issue here. Although my Samsung phone isn't working but my wife's iPhone is still working.
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Re: Amcrest Smart Home - "Network Error" cannot login
Same here. Still received notifications but can't view anything in app.
So, factory reset doorbell, now I'm stuck as can't add device.
Can't see any service status page anywhere, no status updates on twitter / X...
So, factory reset doorbell, now I'm stuck as can't add device.
Can't see any service status page anywhere, no status updates on twitter / X...
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- Joined: Tue Jul 19, 2016 11:58 am
Re: Amcrest Smart Home - "Network Error" cannot login
Consistent and reliable service is regretfully not their strong card
Re: Amcrest Smart Home - "Network Error" cannot login
Same error here. Network Error. Re-installed, no difference on Samsung. Will wait for them to reboot on Monday. 

Re: Amcrest Smart Home - "Network Error" cannot login
I still get the same 'Network Error' this morning. Is the server still down ?
Once the server is up again, we should be able to login and the app. will work. Correct ?
Once the server is up again, we should be able to login and the app. will work. Correct ?
Re: Amcrest Smart Home - "Network Error" cannot login
Same issue here. Is there no way to communicate with them?
Don't they have 24x7 data center server support?
What is this server under someone's desk or something?
Don't they have 24x7 data center server support?
What is this server under someone's desk or something?
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- Joined: Sat Dec 21, 2024 1:20 pm
Re: Amcrest Smart Home - "Network Error" cannot login
I can access the app no problem on my iPhone. I can't on my Samsung. Did anyone else update their Samsung with the latest security level patch recently?
Re: Amcrest Smart Home - "Network Error" cannot login
I was trying to update the wifi network on a new camera…. Did a factory reset and getting a similar “please check your network.” Been like this for almost a day…. Presuming this is tied to the same issue?


Re: Amcrest Smart Home - "Network Error" cannot login
I updated earlier this week, but I am pretty sure that the app still worked after that, but not 100% sure.Birdwatcherr wrote: ↑Sun Dec 22, 2024 9:42 am I can access the app no problem on my iPhone. I can't on my Samsung. Did anyone else update their Samsung with the latest security level patch recently?
Anyone try reinstalling the app maybe? May try that.
Last edited by Jake20 on Sun Dec 22, 2024 9:52 am, edited 1 time in total.
Re: Amcrest Smart Home - "Network Error" cannot login
This issue started yesterday but the last update on my Samsung phone was on 11/29.Birdwatcherr wrote: ↑Sun Dec 22, 2024 9:42 am I can access the app no problem on my iPhone. I can't on my Samsung. Did anyone else update their Samsung with the latest security level patch recently?