AD410 doorbell looses connection 2-3x each day

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JohnLorens
Posts: 19
Joined: Sun May 01, 2022 6:14 pm

AD410 doorbell looses connection 2-3x each day

Post by JohnLorens »

One of my customers has a AD410 doorbell camera that looses connection 2 to 3 times each day for short periods. I have replaced the camera with a new one. Place a mesh Wi-Fi wireless access point nearby. This TP-Link Deco WAP is set to the A/P mode therefore it is NOT issuing new IPs but just relaying the one issued by the AT&T modem/router DHCP. It is also set as a static IP reserved in the DHCP client list. Also the static IP is entered in the Smart Home app on the Device Info screen which shows Very Good signal strength. When the AD410 drops out, it is only for a short period of time and reconnects quickly. The other wired POE cameras remain solidly connected to the NVR.
I would appreciate any other suggestions other can offer. Thank you
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