AD110 No Liveview Event Snapshot

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nismo4gtr
Posts: 1
Joined: Mon Sep 11, 2017 10:35 pm

AD110 No Liveview Event Snapshot

Post by nismo4gtr »

Hello, anyone has the problem with the doorbell not showing any liveview event snapshot? I try to restart and hard reset and nothing will fix it.
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amcrest168
Posts: 469
Joined: Mon Jun 12, 2017 1:02 pm

Re: AD110 No Liveview Event Snapshot

Post by amcrest168 »

hi @nismo4gtr and welcome to the forum. i just noticed my motion detected snapshot is not working as well. i'm on firmware 200828 which also has the motion detection zone view issue. please raise a support ticket if you have not done so.

https://amcrest.com/smarthomesupport
GaryOkie
Posts: 418
Joined: Mon Apr 27, 2020 7:23 pm

Re: AD110 No Liveview Event Snapshot

Post by GaryOkie »

Well, I've NOT updated the firmware and have the same issue. I hadn't noticed this - thanks for pointing it out.

I checked my SH app version - still 3.50 and Google Play still shows June 1, 2020 when it was last updated on the store, so problem not related to an app change. So if not an app change and not a firmware change, it was a backend server change that broke this functionality? That seems so unlikely, but WTH else could have done it?
CrazyAsian
Posts: 8
Joined: Thu Sep 17, 2020 4:41 pm

Re: AD110 No Liveview Event Snapshot

Post by CrazyAsian »

I am getting the same error also. Thought it was just me. I have updated the firmware.
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Revo2Maxx
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Posts: 5820
Joined: Sat Jun 15, 2019 3:05 pm

Re: AD110 No Liveview Event Snapshot

Post by Revo2Maxx »

I have not paid attention to this as I don't know of many of my other non amcrest cameras that have the Icon picture besides 1 company... All my events have the ability to play the clip and to me that is all I really care about.. Most times the Motion JPG that would show up would not be anything useable for me anyway
Here to help the best I can.
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pcabral
Posts: 61
Joined: Tue Jun 16, 2020 7:13 pm

Re: AD110 No Liveview Event Snapshot

Post by pcabral »

This works for me but only when I don't use a SD Card... which is mind boggling.
CrazyAsian
Posts: 8
Joined: Thu Sep 17, 2020 4:41 pm

Re: AD110 No Liveview Event Snapshot

Post by CrazyAsian »

I take it that not everyone has this problem after the firmware update?
kzaoaai
Posts: 3
Joined: Mon May 09, 2022 4:15 pm

Re: AD110 No Liveview Event Snapshot

Post by kzaoaai »

still having this problem, latest firmware.
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