AD110 No Liveview Event Snapshot
AD110 No Liveview Event Snapshot
Hello, anyone has the problem with the doorbell not showing any liveview event snapshot? I try to restart and hard reset and nothing will fix it.
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- amcrest168
- Posts: 470
- Joined: Mon Jun 12, 2017 1:02 pm
Re: AD110 No Liveview Event Snapshot
hi @nismo4gtr and welcome to the forum. i just noticed my motion detected snapshot is not working as well. i'm on firmware 200828 which also has the motion detection zone view issue. please raise a support ticket if you have not done so.
https://amcrest.com/smarthomesupport
https://amcrest.com/smarthomesupport
Re: AD110 No Liveview Event Snapshot
Well, I've NOT updated the firmware and have the same issue. I hadn't noticed this - thanks for pointing it out.
I checked my SH app version - still 3.50 and Google Play still shows June 1, 2020 when it was last updated on the store, so problem not related to an app change. So if not an app change and not a firmware change, it was a backend server change that broke this functionality? That seems so unlikely, but WTH else could have done it?
I checked my SH app version - still 3.50 and Google Play still shows June 1, 2020 when it was last updated on the store, so problem not related to an app change. So if not an app change and not a firmware change, it was a backend server change that broke this functionality? That seems so unlikely, but WTH else could have done it?
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- Posts: 8
- Joined: Thu Sep 17, 2020 4:41 pm
Re: AD110 No Liveview Event Snapshot
I am getting the same error also. Thought it was just me. I have updated the firmware.
Re: AD110 No Liveview Event Snapshot
I have not paid attention to this as I don't know of many of my other non amcrest cameras that have the Icon picture besides 1 company... All my events have the ability to play the clip and to me that is all I really care about.. Most times the Motion JPG that would show up would not be anything useable for me anyway
Be Safe.
Re: AD110 No Liveview Event Snapshot
This works for me but only when I don't use a SD Card... which is mind boggling.
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- Posts: 8
- Joined: Thu Sep 17, 2020 4:41 pm
Re: AD110 No Liveview Event Snapshot
I take it that not everyone has this problem after the firmware update?
Re: AD110 No Liveview Event Snapshot
still having this problem, latest firmware.