AD110 hard reset not working on old and brand new doorbell

[scod]

I wasn't able to connect to my original doorbell through the app on an existing installation that had been working so I tried a hard reset. It says something like starting hard reset with a voice, a minute later the LED ring changes from solid to flashing as intended, but it never says hotspot active and the SSID isn't listed in connections on my phone. I bought a new doorbell and it has the exact same issue. Has anyone experienced this?

[Revo2Maxx]

The Ad110 you have to turn on the Hotspot. So once it was reset, the light going around then you press the button just a short time and it should say entering Hotspot mode. Then go on to finish install from there... Also make sure you are on a 2.4 wifi as it don't work on 5. Only the Ad410 will

[scod]

No waaaay. I'll try that. Thanks.