AD110 appears to be dead

This Forum its to discuss the new Smart Home Devices.
Post Reply
angkami2000
Posts: 2
Joined: Thu Jun 01, 2023 8:32 am

AD110 appears to be dead

Post by angkami2000 »

This device has been working for the past ~2 yrs and just the other day the app said it was offline. I see that the blue light on the doorbell is no longer visible. I checked the supply power down at the transformer and it's fine - just below 18V.

Is there anything else I can try before removing the doorbell? Hard reset or anything else?

Thanks!
User avatar
Revo2Maxx
Site Admin
Posts: 5820
Joined: Sat Jun 15, 2019 3:05 pm

Re: AD110 appears to be dead

Post by Revo2Maxx »

I would try a reset

However I would check voltage at chime. Maybe there is a broken wire between transformer and camera.
Here to help the best I can.
Be Safe
angkami2000
Posts: 2
Joined: Thu Jun 01, 2023 8:32 am

Re: AD110 appears to be dead

Post by angkami2000 »

Thanks Revo2 but after troubleshooting the unit just died. Replaced it and the new one is working fine whereas the old one wouldn't power on.
I looked back and this unit was just over 3 yrs old. I'll see how long this new one lasts but I would hope for much more than 3 years. This event has shaken my faith in Amcrest if their products don't last.
Post Reply