ASH26 and Amcrest cloud problems

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phoenix79
Posts: 4
Joined: Fri Feb 05, 2021 5:18 pm

ASH26 and Amcrest cloud problems

Post by phoenix79 »

I am trying to add my Amcrest ASH26 to my Amcrest cloud account. However, when I input the serial number, it says that it is too short. So far as I can tell, the regular Amcrest IP cameras work fine, but the SmartHome devices (like the ASH26) have shorter serial numbers that the cloud won't accept. Is there any way to add this device to the Amcrest cloud?
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Revo2Maxx
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Posts: 5820
Joined: Sat Jun 15, 2019 3:05 pm

Re: ASH26 and Amcrest cloud problems

Post by Revo2Maxx »

Best I could offer as I personally don't know that it works on the same Cloud as normal Amcrest Cameras.. Here is some Reading that can better answer maybe
https://support.amcrest.com/hc/en-us/ar ... -Explained
Here to help the best I can.
Be Safe
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