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Amcrest Web View does not connect

Posted: Thu Apr 25, 2019 12:21 am
by alexz
Hi everyone:

I have been using Amcrest Web View (for Chrome, on Windows 10) to connect to my 3 Amcrest cameras. However, today, I could not connect to any of my cameras. I double checked my cameras' IP addresses -- they are correct.

Any tips / suggestions will be appreciated!

Alex.

Re: Amcrest Web View does not connect

Posted: Thu Apr 25, 2019 12:22 am
by alexz
By the way, the error message is: Connection timed out.

Re: Amcrest Web View does not connect

Posted: Thu Apr 25, 2019 9:02 am
by James.S
alexz wrote:By the way, the error message is: Connection timed out.

What model of cameras do you have?

Re: Amcrest Web View does not connect

Posted: Thu May 02, 2019 12:02 am
by alexz
I have the IP3M-941W cameras.

I have figured out why Amcrest Web View was not able to connect to my cameras. The reason was: I have two wireless networks at home (one of which is Orbi). My Windows PC was connected to one wireless network, and my cameras were connected to the other. Once I connect my Windows PC to the same wireless network, then I am able to connect the cameras.

Hope this is useful to other users --

Alex.

Re: Amcrest Web View does not connect

Posted: Thu May 02, 2019 11:06 am
by James.S
alexz wrote:I have the IP3M-941W cameras.

I have figured out why Amcrest Web View was not able to connect to my cameras. The reason was: I have two wireless networks at home (one of which is Orbi). My Windows PC was connected to one wireless network, and my cameras were connected to the other. Once I connect my Windows PC to the same wireless network, then I am able to connect the cameras.

Hope this is useful to other users --

Alex.

Glad this has worked out, it's also a very good point to bring up the importance of making sure to check what network you're on when programming or trying to connect to the camera.