Remote access login

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lmolter
Posts: 19
Joined: Wed Feb 20, 2019 5:43 pm

Remote access login

Post by lmolter »

Does anyone know why the login screen looks like this (the "com_str" stuff)? Oops, can't insert a local picture.

com_str.username
com_str.password
TCP <dropdown TCP/UDP/some-gobblety-gook>

<button> com_str.login

These form fields won't accept my usual credentials. What is it asking for?

All I'm trying to do is set this dang NVR for remote access. The screen in question comes up with port forwarding set on my router and I'm using the public IP address of the router. The AmcrestDDNS method doesn't seem to work. Yet.

<addendum> the xxx.amcrestddns.com:37779 (the port mapped to HTTP inside the 5216) just returns a white screen.
<errata to addendum above> Login screen comes up with "com_str" prefixes on userid and password.

One step forward, two steps back.
I have a month to get this working.
Last edited by lmolter on Sun Aug 28, 2022 3:47 pm, edited 1 time in total.
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Revo2Maxx
Site Admin
Posts: 6724
Joined: Sat Jun 15, 2019 3:05 pm

Re: Remote access login

Post by Revo2Maxx »

I would Reset the NVR and try again. It looks like it was maybe updated and is trying to display 2 different HTML formats. Had mine do that once when I did a update and after the update when I tried to log in it acted that way.

Try a different browser, clear cache or Reset the NVR to factory
Be Safe.
lmolter
Posts: 19
Joined: Wed Feb 20, 2019 5:43 pm

Re: Remote access login

Post by lmolter »

I set up a shortcut on my desktop and the "com_str" prefixes disappeared -- normal login screen. WTHeck?

But... Live view or Playback just spin and spin -- no video, just a spinning donut of death.
jack7
Posts: 904
Joined: Tue May 29, 2018 7:46 pm

Re: Remote access login

Post by jack7 »

I suggest you remove the port forwarding stuff, and use Amcrest P2P to remotely access your NVR from a PC using Amcrest Surveillance Pro.  Camera playback should work well then.  You could also use P2P to remotely access your NVR from a phone/tablet using Amcrest View Pro.
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