Eliminate Skipping/Choppy Remote Playback Recordings

[Geko]

So i recently switched to store my data remotely at a different location from my cameras.
I have 22 cameras in total.
I setup remote access for all cameras and opened up all necessary ports for it as well.
I also opened up ports 50000-65000 in order to have enough transfer ports for the cameras to download the footage with out any bandwith issues.

After doing all this I noticed that the recordings are in fact downloading successfully on my NVR, but the recordings are all choppy, skipping, or corrupted.

Even after reducing the amount of cameras that are recording to just 1 i still see some choppiness/skipping.

I've been scouring the net for a solution for this for about a month and finally at wits end.

I originally thought the issue was due to the amount of TCP ports availble, but reducing camera recording to just 1 shows that it is still skipping.
I did notice that the more cameras recording and downloading the more the corruption and choppiness occured throughout all videos.

Can you assist me with any solutions as to allow my 22 cameras to download smoothly without any of the playbacks becoming corrupted, skipping, or choppy?

Let me know if there is any other information you require.

[longedge]

It sounds like a pproblem that I suffer from, 'network jitter' where packets of data get held up and then arrive late and in large blocks. The result for me is that the display seems to freeze for a second and then playback at double or treble speed to catch up. Sometimes passing vehicles stop, disappear and then reappear farther away. People walking look like they are in old time movies. It's a networking issue, some suggestions:-

1. Is this on wi-fi? If so can you use ethernet instead.
2. If it's on ethernet already, check out all patch leads and cabling making sure they are good quality and no longer than required, with no kinks, twists etc.
3. Consider a better/faster/more powerful router.

My primary security system is a standalone NVR with cameras connected directly to it via it's own cat 6e cabling. It's a completely independant network and the traffic goes straight to it, not through any router which I think is the ideal

[Geko]

It sounds like a pproblem that I suffer from, 'network jitter' where packets of data get held up and then arrive late and in large blocks. The result for me is that the display seems to freeze for a second and then playback at double or treble speed to catch up. Sometimes passing vehicles stop, disappear and then reappear farther away. People walking look like they are in old time movies. It's a networking issue, some suggestions:-

1. Is this on wi-fi? If so can you use ethernet instead.
2. If it's on ethernet already, check out all patch leads and cabling making sure they are good quality and no longer than required, with no kinks, twists etc.
3. Consider a better/faster/more powerful router.

My primary security system is a standalone NVR with cameras connected directly to it via it's own cat 6e cabling. It's a completely independant network and the traffic goes straight to it, not through any router which I think is the ideal

yes your description of the issue is what i receive lots of freezing and continuing, skipping, and then overall just choppy.

1. None of these connections are via wifi, everything is hardwired.
2. everything 6e and has been layed out to the minimum distance plus 5ft on each end at the location of the cameras. The location of the nvr has older cables throughout the house, but they are still in good quality
3. at the location of the cameras i purchase a router to handle this specifically to allow me to open more ports. the router at the house i admit is not of the best quality and is a simple home router.

Ill attempt to switch out the home router for a better one, but if that does not resolve the issue what else would you recommend?

[longedge]

What model cameras and NVR have you got?

Are you connecting all 22 cameras to one NVR?

What router are you using. If you've got a chain of router and switches that might be a problem.

Does the problem appear with only one particular camera or is it there no matter which camera you connect?

[Geko]

What model cameras and NVR have you got?

Are you connecting all 22 cameras to one NVR?

What router are you using. If you've got a chain of router and switches that might be a problem.

Does the problem appear with only one particular camera or is it there no matter which camera you connect?

1. Im using various camera models so i dont think the cameras themselves are the problem. my NVR is on a windows pc recording to its internal storage
2. i am using a modem -> router -> switch -> nvr
i will test directly from the router and check to see if the problem still continues
my current router is TP-Link AC1200
3. i recently disconnected all the cameras from recording remotely to the network except for 1 and the downloaded playback for that 1 camera is going smoothly no stuttering or skipping.

i beleive this issue maybe bandwidth related
will continue to do some more testing and come back here after ive made the changes to nvrs lan

[Geko]

After making multiple changes and adjustments to the lan, i noticed i reach up to a max of 5 cameras recording remotely that download and playback smoothly. After adding the 6th camera to be remotely downloaded i start noticing jitters / skipping in all the devices.

So again this may be due to network issues.

I bought a new router NETGEAR - AC1750 Dual-Band Wi-Fi 5 Router, upgraded my nvr's internet speed to 1 gig.

Still seeing same results after 5 cameras the recordings are a mess.

[jack7]

What's your ISP internet upload speed from your camera router? It could be a limiting factor. Also, do you a lot of high resolution cameras?
What NVR software are you using on PC? ASP PC-NVR, Blue Iris, etc.
With 22 cameras port forwarded, you have a security issue. You may want to consider a VPN solution between your two routers at some time.

[Geko]

What's your ISP internet upload speed from your camera router? It could be a limiting factor. Also, do you a lot of high resolution cameras?
What NVR software are you using on PC? ASP PC-NVR, Blue Iris, etc.
With 22 cameras port forwarded, you have a security issue. You may want to consider a VPN solution between your two routers at some time.

camera ISP upload speed is 3 mbps this maybe the issue..... wow will contact ISP for an upgrade and get back with this.

yes i have 22 high res cameras all recording at 1080p 10 fps h.265 encoding
nvr software is amcrest surveillance pro using a windows pc as the NVR
i closed all the ports and realized i didnt actually need them open to record remotely. settings up with amcrest allowed the cameras to record natively