Username or Password not correct, starting live view

[stoneystevenson]

One of my cameras would display something about "login return time" on a black screen. I changed the IP address first in the camera, then in the NVR. Now displays "off line" on a black screen. I figured that I need to start over so I did a reset on the camera.

Here's the problem I cleared the data in the Amcrest app. on my Android. Went thru the set up, everything is ok. Then after I modify the password and select "start live view" I get "username or password not correct".

Any Ideas??? The modified password is entered correct.

Thanks...

[Melvin]

Hello stoneystevenson,

Did you use any special character on the password? If so try without any special charector. If you are still facing issues please give us a call on 1-888-212-7538.