Trying to contact support

[Swooop7878]

Well, im trying to contact the support number listed on the website and am getting a " the number i have dialed is unallocated" message. can anyone help me out with this?

[biondi]

Hi Swoop, I called them earlier (but I'm from the UK) - are you using one of the numbers from the below:

https://amcrest.co.uk/contacts

Thanks,

Matt

[Swooop7878]

i used the 888-212-7538 number. thanks for the reply. My name is Matt as well

[Swooop7878]

can anyone else get through on that number? or is it just me that cant get through?

[biondi]

Can I ask what issue you're having Matt if you don't mind? Just wonder if it's the same as mine.

One other thing, I also mailed them and they have just responded to that so perhaps try that?

cheers,

Matt

[Swooop7878]

well, im having a problem getting my 960h system setup for remote access.

[Melvin]

Hello,

You can contact us on the number 888-212-7538 from the US.

Hours of Operation for Technical Support:
8 AM - 7:30 PM CST Monday - Friday
9 AM - 5.30 PM CST On Weekends

[Swooop7878]

uhmm... really??

[Swooop7878]

That 800 number still does not work. Have you tried it??

[Swooop7878]

Well, I am still unable to contact support through the 888-212-7538 number. I keep getting a pre-recorded message saying that the number is un-allocated. ive asked friends to try and dial the number and they can get through. I called my wireless carrier (Cricket) and even they were able to get through. Is there any other number I can try to contact tech support through?