Surveillance Pro- Grayed out icons?

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ftcbig
Posts: 3
Joined: Fri Dec 30, 2016 3:25 pm

Surveillance Pro- Grayed out icons?

Post by ftcbig »

My home page of surveillance pro is suddenly all grey icons? I cant click anything at all, but ipconfig and the mobile app shows my camera is fine. Solutions?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Surveillance Pro- Grayed out icons?

Post by Melvin »

Hello ftcbig ,

This appears strange. Can you please uninstall and reinstall the software?
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ftcbig
Posts: 3
Joined: Fri Dec 30, 2016 3:25 pm

Re: Surveillance Pro- Grayed out icons?

Post by ftcbig »

Yes that seemed to have worked. however now i have no PC-NVR , and no option to add one though surveillance pro. when i do it manually it says it there but no network host.

this is ridiculous
ftcbig
Posts: 3
Joined: Fri Dec 30, 2016 3:25 pm

Re: Surveillance Pro- Grayed out icons?

Post by ftcbig »

so i uninstalled and reinstalled again with the older version of surveillance pro, and now my password to log in is not working. Nothing has changed, my password is the same for ipconfig and this, and its not taking it.

this is the last straw, i was looking for a turn-key system and this is clearly not it.
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