Pro HD 1080p Wifi Bullet Cam - status lights?

[JohnT]

Today I received my Pro HD Wifi Bullet Cam (Model IP2M-842B).

Trying to add the cam using the wireless procedure (Amcrest Pro app on Android) failed. Setup using Ethernet cable also failed.

How do I tell the cam is "on"? After plugging in the power there are no LEDs that show the camera is working / ready to be added to my network. Should there be some blinking blue LED, signaling readiness, similar to my Foscam IP cameras?

I found this sentence in the Amcrest user manual: "The camera is ready when the LED on the back is blinking green (or solid green)." But my camera has no LED on its back. Where can I find this LED?

[Melvin]

Hello JohnT ,

There is no indicator light on this camera. What you can do to test if its getting power is to cover the camera lense with your hands or a cloth and see if the LED's on the front shows a red glow. You should also get a clicking sound. Also try hard resetting the camera by joining together the two wires on the back of the camera for 30 seconds.

[JohnT]

Thanks for your reply, Melvin. I hear the soft clicks, and I see the LEDs glowing red in the dark, so that's progress!

But the cam still fails to connect to my 2.4GHZ wireless network (D-Link 860L). After scanning the QR code and entering the network password I am getting "Wifi connection failed".

I then enter "Ethernet Wifi setup" mode. Here the screen asks me to enter my Wifi network name. I do that, but the error is "Failed to get Wifi list, please return back...". The "Next" button is grayed out.

What am I doing wrong?

Thanks,
John

[Melvin]

Hello JohnT,

Connect the camera to the DVR and try to do the desktop set up method from PC. Please contact our support team if you are still facing issues.