I just realized that it has been almost a year since I last posted. I guess that means my system has been performing great!
But, I have a current problem. I have five IP3M 941 cameras on a home network. I use an NV4108 NVR for recording and playback. I use Amcrest Surveillance Pro on a Windows laptop to manage the network cameras. One of the cameras is connected via wireless. This camera somehow is not recording. Live view works just fine. I have logged in directly to the camera and have used ASP to check for a problem. In ASP, I see the IP is xxx.xxx.x.108 which is the same ISP for the NVR! When I log into the camera I use IP xxx.xxx.x.116. I haven't seen any error messages about two devices having the same ISP. I have forgotten how to change the ISP. Maybe I need to do a hard reset of the camera and start from the beginning? Any advice will be appreciated.
Regards, Jim
NVR Not Recording one Camera
Re: NVR Not Recording one Camera
OK, it looks like the firmware upgrade is responsible for my problem.hawkeye62 wrote: ↑Fri Feb 24, 2023 12:31 pm I just realized that it has been almost a year since I last posted. I guess that means my system has been performing great!
But, I have a current problem. I have five IP3M 941 cameras on a home network. I use an NV4108 NVR for recording and playback. I use Amcrest Surveillance Pro on a Windows laptop to manage the network cameras. One of the cameras is connected via wireless. This camera somehow is not recording. Live view works just fine. I have logged in directly to the camera and have used ASP to check for a problem. In ASP, I see the IP is xxx.xxx.x.108 which is the same ISP for the NVR! When I log into the camera I use IP xxx.xxx.x.116. I haven't seen any error messages about two devices having the same ISP. I have forgotten how to change the ISP. Maybe I need to do a hard reset of the camera and start from the beginning? Any advice will be appreciated.
Regards, Jim
Regards, Jim
Re: NVR Not Recording one Camera
I am not sure that is it??
Here is something to look at. When looking at a camera that has the ip of .108 there is one of 2 reasons this is the case. First is that the displayed IP is of a Camera setup in Wifi and that is the Normal IP of the Ethernet Port of the camera by default..
So something to look at. If your system is using a POE NVR even though you said your NVR is a 4108 is that a 4108E or 4108-HS or 4108E-HS and or as you said only a 4108 that is really model 4108h.. Kind of confusing but here is what I would do.. If it is a NON POE NVR and your cameras are on normal IP's then I would use the WebUI and log into the camera. While this could be problematic if your camera is on older FW before 2019 or you no longer have access to IE..
So you can use Edge in IE mode and Microsoft says they will support that until 2029. Personally I force use IE still even though every time I try to start it I get a window that says use EDGE and I have to CTRL Alt DEL and end edge task now starting about a week ago.. Doing that lets me keep using IE.. Anyway in IE or Edge in IE mode log into the camera and then click setup, then network, then TCP/IP and in there if it is Default to Ethernet it will ping out that IP from time to time however you can change and I would change that to default on Wifi.. Look at the 2 pictures below you will see what I am talking about on my 941...
Second if that didn't help by changing the Default to Wifi then again log back into the camera, setup, network, TCP/IP and if you changed to Wifi as default then click on the box and bring up the Cable (Ethernet) access part and change the IP to something your system isn't using then save.. That will cure the issue of it coming up with wrong IP to the 108..
However there is no issue normally if your only using wifi. If you have a cable connected and wifi enabled that is a different story.. If no cable connected and only on Wifi then there should be no issue with what ever the default or Cable IP is on a camera.. I have many cameras in use and some of them still have default IP's in one of the different types but normally I have not seen any type of issues like you mention.
Here is something to look at. When looking at a camera that has the ip of .108 there is one of 2 reasons this is the case. First is that the displayed IP is of a Camera setup in Wifi and that is the Normal IP of the Ethernet Port of the camera by default..
So something to look at. If your system is using a POE NVR even though you said your NVR is a 4108 is that a 4108E or 4108-HS or 4108E-HS and or as you said only a 4108 that is really model 4108h.. Kind of confusing but here is what I would do.. If it is a NON POE NVR and your cameras are on normal IP's then I would use the WebUI and log into the camera. While this could be problematic if your camera is on older FW before 2019 or you no longer have access to IE..
So you can use Edge in IE mode and Microsoft says they will support that until 2029. Personally I force use IE still even though every time I try to start it I get a window that says use EDGE and I have to CTRL Alt DEL and end edge task now starting about a week ago.. Doing that lets me keep using IE.. Anyway in IE or Edge in IE mode log into the camera and then click setup, then network, then TCP/IP and in there if it is Default to Ethernet it will ping out that IP from time to time however you can change and I would change that to default on Wifi.. Look at the 2 pictures below you will see what I am talking about on my 941...
Second if that didn't help by changing the Default to Wifi then again log back into the camera, setup, network, TCP/IP and if you changed to Wifi as default then click on the box and bring up the Cable (Ethernet) access part and change the IP to something your system isn't using then save.. That will cure the issue of it coming up with wrong IP to the 108..
However there is no issue normally if your only using wifi. If you have a cable connected and wifi enabled that is a different story.. If no cable connected and only on Wifi then there should be no issue with what ever the default or Cable IP is on a camera.. I have many cameras in use and some of them still have default IP's in one of the different types but normally I have not seen any type of issues like you mention.
- Screenshot (4115).png (142.85 KiB) Viewed 1081 times
- Screenshot (4116).png (142.56 KiB) Viewed 1081 times
Be Safe.
Re: NVR Not Recording one Camera
Thanks for the thoughtful reply. When I log into the camera using IP XXX.XXX.X.116 and go to TCPIP, wired is in the window and the IP address is XXX.XXX.X.108 which is also the IP address of the NVR. If I change to wireless, the IP changes to .116 which is what I use to log in to the camera. "Save" executes. BUT, if I look at another page and then return to the TCPIP page the Wireless has been changed back to Wired and the IP has been changed back to 108
Second if that didn't help by changing the Default to Wifi then again log back into the camera, setup, network, TCP/IP and if you changed to Wifi as default then click on the box and bring up the Cable (Ethernet) access part and change the IP to something your system isn't using then save.. That will cure the issue of it coming up with wrong IP to the 108..
I don't understand "click on the box and bring up the Cable (Ethernet) access part". What box?
Best regards, Jim
Screenshot (4115).png
Screenshot (4116).png
[/quote]
Second if that didn't help by changing the Default to Wifi then again log back into the camera, setup, network, TCP/IP and if you changed to Wifi as default then click on the box and bring up the Cable (Ethernet) access part and change the IP to something your system isn't using then save.. That will cure the issue of it coming up with wrong IP to the 108..
I don't understand "click on the box and bring up the Cable (Ethernet) access part". What box?
Best regards, Jim
Screenshot (4115).png
Screenshot (4116).png
[/quote]
Re: NVR Not Recording one Camera
Ok first when you click on the drop down like I show in my pictures you can see one says default over the other. When you set it to default (wireless) it will start out on that setting from then on.
Next change type in the wired menu to static and put in a ip address that won't conflict. However it really shouldn't matter my guess is the ip in your setup with .230 isn't used, so I would set it to that static ip. 192.168.1.230. Will have to change from dhcp to static and then change the ip away from 108 as you need.
Next change type in the wired menu to static and put in a ip address that won't conflict. However it really shouldn't matter my guess is the ip in your setup with .230 isn't used, so I would set it to that static ip. 192.168.1.230. Will have to change from dhcp to static and then change the ip away from 108 as you need.
Be Safe.
Re: NVR Not Recording one Camera
So took one of my 841 that is setup like my 941 and reset it to factory. This camera won't work in Ethernet because I removed a part of the circuit that allows that. However the camera still offers the info in the Networking area.. Looking at the pictures below, You can see that Ethernet option was set to Default by default settings, Then in that camera that is the default IP address that it was given when I reset the camera. Then looking at the IP of the wifi it was showing and I was connected to .19. I did change that to .144 and I changed the Connection type to Default for Wireless now when I startup the camears WebUI and I go to the Setup, Network the first set of numbers now shows the Wireless and not the Ethernet like it did when it was set for default..
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- Screenshot (4119).png (144.85 KiB) Viewed 1066 times
- Screenshot (4120).png (183.51 KiB) Viewed 1066 times
Be Safe.
Re: NVR Not Recording one Camera
OK, I see how to change the IP address. But I set Wireless as the default , do a "Save", go look at a different page then return to the TCPIP page, the wireless is set back to wired. I guess at least I don't have both the NVR and the camera on .108
Regards, Jim
Regards, Jim
Re: NVR Not Recording one Camera
One more issue. I can't get the 116 camera to record. It shows up in the NV4108-HS camera list but it is not online. The other cameras have a green dot, but 116 has a red dot.
Regards, Jim
Regards, Jim
Re: NVR Not Recording one Camera
So if your camera has a red/orange dot there are a couple of things that can be at issue. One the IP and port are not right for the setup. Another thing is that the Password for the device could be wrong..
So using 4108-HS and or any of the DVR/NVR's it is really best to do one of 2 things. First change password to the same one as your NVR and load from the camera page on the NVR's GUI. Not always but sometimes if loaded from the Grid, or from the WebUI of the NVR it can for some odd reason just default to the admin password. So by having the same password as your NVR normally it will just load it in right away. However in the Event that when you add the camera if it don't get the green dot right away click on the Pencil and change the Password for the camera to the one you know is the password for the camera.. Then it should go green and let you see live view..
If that don't work and the screen says that the NVR is locked out then you will need to power cycle the camera. Sometimes you can get away with just doing the NVR however most times it isn't locked out by the NVR but the camera so best to reboot the camera.. Once the camera comes back online it should get green dot and load up on your NVR..
So this is a picture of one of my 4108-HS nvr's with 841 and 941 cameras on it for this. While I normally say the cameras should be on the same network range This does show that one can use the NVR to load cameras from more then 1 range. It can change the quality of feeds the same goes for having it connected to more then 1 device. So if you have it streaming on 1 NVR while on ASP and WebUI and your phone things can tax your network and slow things down.
So using 4108-HS and or any of the DVR/NVR's it is really best to do one of 2 things. First change password to the same one as your NVR and load from the camera page on the NVR's GUI. Not always but sometimes if loaded from the Grid, or from the WebUI of the NVR it can for some odd reason just default to the admin password. So by having the same password as your NVR normally it will just load it in right away. However in the Event that when you add the camera if it don't get the green dot right away click on the Pencil and change the Password for the camera to the one you know is the password for the camera.. Then it should go green and let you see live view..
If that don't work and the screen says that the NVR is locked out then you will need to power cycle the camera. Sometimes you can get away with just doing the NVR however most times it isn't locked out by the NVR but the camera so best to reboot the camera.. Once the camera comes back online it should get green dot and load up on your NVR..
So this is a picture of one of my 4108-HS nvr's with 841 and 941 cameras on it for this. While I normally say the cameras should be on the same network range This does show that one can use the NVR to load cameras from more then 1 range. It can change the quality of feeds the same goes for having it connected to more then 1 device. So if you have it streaming on 1 NVR while on ASP and WebUI and your phone things can tax your network and slow things down.
- Screenshot (4122).png (76.45 KiB) Viewed 1057 times
Be Safe.
Re: NVR Not Recording one Camera
Well I don't know why but I double clicked on the "found" 116 camera and it was added to the camera list at the bottom of the page. When I deleted the second copy, the first 116 turned green. And the camera is now recording.
As a side note, I have hardly any of the other issues some have posted about. The issue of PTZ overshooting the desired view, I use the Zoom feature and the feature that moves a point on the screen to the middle of the screen to get the view I want.
Thanks for all of the help.
Best regards, Jim
As a side note, I have hardly any of the other issues some have posted about. The issue of PTZ overshooting the desired view, I use the Zoom feature and the feature that moves a point on the screen to the middle of the screen to get the view I want.
Thanks for all of the help.
Best regards, Jim