IP2M-850EB NO PTZ FUNCTIONS WITH 4208E-EI DVR

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CRAJEN987
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Joined: Sat Oct 26, 2024 1:00 pm

IP2M-850EB NO PTZ FUNCTIONS WITH 4208E-EI DVR

Post by CRAJEN987 »

I replaced my old nvr with new 4208E nvr. Both of my IP2M-850EB cameras.work perfectly, but the PTZ funtions will not operate from the android app, windows app, or directly at the DVR. I am at a loss on what to try next.
check6
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Joined: Tue Jun 02, 2020 10:20 am

Re: IP2M-850EB NO PTZ FUNCTIONS WITH 4208E-EI DVR

Post by check6 »

Does it work from the camera Web UI?
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Revo2Maxx
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Re: IP2M-850EB NO PTZ FUNCTIONS WITH 4208E-EI DVR

Post by Revo2Maxx »

Yes it works just fine in the WebUI.. My Camears work just fine all all other NVRs that are not the Ultra line.. So it don't work in my 5232, 4216E-AI, or my 4216-E1, But my 4108, 4108E, 4108E-HS, 4116E-HS, 2108E-HS and my 4108-A2 the camera works just fine..
Be Safe.
check6
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Joined: Tue Jun 02, 2020 10:20 am

Re: IP2M-850EB NO PTZ FUNCTIONS WITH 4208E-EI DVR

Post by check6 »

Revo2Maxx wrote: Sat Oct 26, 2024 3:04 pm Yes it works just fine in the WebUI..
? I was addressing @CRAJEN987.
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Revo2Maxx
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Re: IP2M-850EB NO PTZ FUNCTIONS WITH 4208E-EI DVR

Post by Revo2Maxx »

Sorry I posted some time ago myself When I seen both seeing I also have 2 850EB cameras, Thought it was reply to my message.. Didn't even look at the OP name.. Sorry for my reply.. I will leave it seeing it does explain that it isn't just thier 4208-E1 with the issue. It is related to all Ultra NVRs.. The 850EB is end of life, don't make the mistake of asking for a newer FW from the one that is online as the last one that wasn't finished will brick your camera *Well not really 100% but will remove functions* Just saying for anyone that is reading this with 850EB and 42xx, 44xx, and 52xx old or new the 850 doesn't work with Presets or PTZ controls from the NVRs
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Revo2Maxx
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Re: IP2M-850EB NO PTZ FUNCTIONS WITH 4208E-EI DVR

Post by Revo2Maxx »

If you still using the camera with your NVR, I personally found a solution.

So fo me it hasn't been a problem because I have many recorders and only ones I have an issue with the 850eb is my 4216E-Ai, 4216-E1, and my 5232E-16P. However works just fine on my 2108E-HS, 4108E-HS, 4116E-HS. 4108-A2 and has worked with my 2116-Hs, and my 4108-HS that I gave away to others in the forum. So I didn't worry about it.

Solution: Rather than setting up POE camera using the normal method, setup camera using ONVIF protocol. I was messing around with my camera on my Alibi 16ch poe NVR and I was like crazy it works on this but not my Ultra NVRs from Amcrest. Thought well loads in this using ONVIF so for kicks what happens if I setup in my Ultra NVRs this way. Sure enough PTZ functions as expected...

Anyway all other Amcrest cameras work fine with normal Private on 37777. Only 846EB and 850EB require this as a work around.

Hope this helps someone
Be Safe.
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