Help Please! Cameras all say video loss

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
Post Reply
kbeeg
Posts: 1
Joined: Sat Jul 14, 2018 1:19 pm

Help Please! Cameras all say video loss

Post by kbeeg »

I have an AMDV960H4 with 4 AMC721BC28-B cameras. I am just beginning to test it out to configure it, etc, so have not mounted cameras or run cables yet.

I have the cameras hooked up and verified they have power by putting hand over lens and confirming the LEDs turn on. But they all say "Video Loss".

I have tried changing to PAL and rebooting, and then to NTSC and rebooting, and these attempts have not worked. I am using brand new cables, and have switched them between cameras and hooked and unhooked the video lines a few times.

The Build No is 1603240 GA 3.1

The Hw No is H2MB02

The Cfg version is v2.0.0.0
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Help Please! Cameras all say video loss

Post by Melvin »

Hello Kbeeg,

The 960H DVR is not compatible with the AMC721BC28-B camera. The 960 H is lower resolution compared to the 720p cameras,
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image
Post Reply