echo sound

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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lapeste007
Posts: 3
Joined: Wed Jan 13, 2016 8:24 pm

echo sound

Post by lapeste007 »

Amcrest HDSeries 720P WiFi Wireless IP

I have very bad echo sound every time I activate the microphone !!!

please help
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: echo sound

Post by Melvin »

Hello,
Please do not enable the MIC and Speaker at the same time. This might give you echo or static. Also try to place the camera away from any electronic devices.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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lapeste007
Posts: 3
Joined: Wed Jan 13, 2016 8:24 pm

Re: echo sound

Post by lapeste007 »

I am just enabling the Microphone, not the speaker

the device is way too far from any electronic (baby's room)

how can you assist ? thank you
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: echo sound

Post by Melvin »

Hi,
Please login to the camera from a PC and then go to Setup > Camera > Audio. Try enabling the Noise filter and also try adjusting the MIC and Speaker volumes to see if that helps. If you are not sure on how to login to camera from PC, please check the below video link.

https://www.youtube.com/watch?v=OA_UPFfoE_U
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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Dkjames71
Posts: 1
Joined: Thu Jan 05, 2017 3:18 pm

Re: echo sound

Post by Dkjames71 »

Yeah this is very disappointing. For a long time I was able to have two way conversation with my family. Then all of a sudden as soon as I press the mic button a loud popping noise followed by squealing and echo feedback. it's just aweful. I'm trying to think back if this happened after the last firmware update.
Mindescape
Posts: 2
Joined: Sun Feb 12, 2017 9:38 am

Re: echo sound

Post by Mindescape »

Have the same problem.
Tried to use it only one way at a time but it does not work. When I press the speaker icon, I can hear what's going on in the room. When I press the mic, it let's me speak but there is a. Horrible echo and feedback loop. When I put a headset on, it makes the feedback loop go away but I can still hear my own voice very loudly through the headset. How to tune? Is there a firmware solution? This is a critical function for the cameras.
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